Appointment Policy

To allow ample time for all patients and scheduled surgical procedures, we operate primarily by appointment. Emergency cases shall always receive top priority, which is why occasional appointment delay is inevitable. Please realize that we make a sincere attempt to see each client on time.

For your convenience, you may be able to bring your pet at the time that works best for you and leave him/her with us for a few hours. Usually we will ask you to admit your pet sometime in the morning so our doctors can examine the patient in between appointments, or at the time purposely reserved for the admitted patient(s).Once the doctor is done, we will give you a call to discuss the diagnosis and discharge instructions.  This option is available to make your pets care as convenient for you as possible, but we do need to discuss it with you beforehand.  We do have limited space and time, so we may not always be able to admit your pet, but we understand that it is a great convenience to you and our desire is to help you out as much as we can! 

For the safety of all animals in our care, we require that all vaccinations be up to date. Even though we

 make every effort to make our patients feel comfortable during visits, they may be a little uneasy about new

 people, new surroundings and other pets. This is one of the reasons we ask you to restrain your pet. We require that animals be on a leash or in pet carriers before entering the hospital.

We require full payment at the time that services are rendered. For your convenience, we accept Visa, MasterCard, Discover, American express, cash and personal checks.